Terms and Conditions
1. Object
Ozone Group brings together exceptional software engineers and designers to help you unlock your company’s potential online. Our Latin American, Colombia-based team is passionate about creating products built on cutting-edge technologies that drive rapid revenue creation, cost savings, and delightful user experiences.
2. Delivery times
- Landing page design: 10 days
- Landing page build: 10 days
- Error fixes: 4 hours
Web development is based on WordPress CMS.
3. Cancellation policy
You can cancel at any time. Cancellation is effective at the end of your current plan subscription period.
4. Confidentiality
4.1. Due to the nature of the work, it may be necessary for the parties to handle confidential information and/or information subject to intellectual property rights, before, during, and in the subsequent stage.
4.2. The parties agree that any information exchanged, facilitated or created between them in the course and development of this agreement will be kept strictly confidential. The parties may only reveal confidential information to those who need it and are previously authorized by them.
4.3. Confidential information is also considered: a) That which as a whole or due to the exact configuration or structure of its parts is not generally known among experts in the corresponding fields. b) Information that is not easily accessible and c) Information that is not subject to reasonable protection measures, in accordance with the circumstances of the case, in order to keep it confidential.
5. Technical Support
Ozone is committed to providing technical support from 9:00 am to 5:00 pm (EST) from Monday to Friday via the following channels:
WhatsApp: +57 3013808828.
Tel: (+1) 305 600 2761
We also offer support 24/7 through the ticket system in the client dashboard.
6. Client Obligations
Not paying plans or memberships on time will enable Ozone Labs S.A.S to suspend the service when it deems it necessary.
7. Client Obligations
Questions about the Terms and Conditions should be sent to software@ozonegroup.co.