Case study: TGI Fridays
From SAP Commerce Cloud to WordPress, and $345,000 a year back in the budget.
the numbers
One rebuild, one line in the budget.
TGI Fridays ran tgifridays.com on SAP Commerce Cloud, formerly Hybris. Ozone led the complete reconstruction on WordPress: custom plugins that replicate and improve every feature of the original platform, custom API integrations that keep the business connected, and hosting that costs $400 a month instead of an enterprise licence.
$350,000
a year in IT infrastructure before, on SAP Commerce Cloud
$4,800
a year after, on WordPress with custom plugins
$345,000+
saved every year, with feature parity kept
$400
a month for hosting on WP Engine
the challenge
An enterprise commerce platform for a restaurant website.
SAP Commerce Cloud is built for global retailers with catalogues in the millions. TGI Fridays needed something different: a fast site where guests order online, find a location, join Rewards, see promotions, buy gift cards and book events. Every one of those workflows was custom, and every one had to survive the move.
The brief was clear. Keep everything guests and the business relied on, lose the enterprise cost, and do it without a gap in service.
what we built
Six pieces of one reconstruction.
Complete reconstruction on WordPress
The whole of tgifridays.com rebuilt on WordPress, PHP, JavaScript and MySQL, replacing SAP Commerce Cloud end to end.
Custom plugins for feature parity
Every custom workflow from the original platform replicated and enhanced as WordPress plugins written for TGI Fridays, not off-the-shelf substitutes.
Custom API integration
The connections the business depends on, rebuilt as custom API integrations so ordering, locations and loyalty keep talking to the systems behind them.
Hosting at $400 a month
Cloud hosting on WP Engine instead of an enterprise licence: $4,800 a year for the whole infrastructure.
Performance and usability kept
A cost-efficient stack that still meets the performance and usability standards a national brand expects.
Built to scale
A maintainable codebase any WordPress team can extend, with no vendor lock-in and no licence renewal.
the result
tgifridays.com, running on WordPress.
how it was built
Senior engineering, one platform decision, no gap in service.
01
Map every feature.
Our senior team documented each workflow on the SAP Commerce Cloud site, from online ordering to gift cards, so nothing guests relied on could be lost in the move.
02
Rebuild it as custom plugins.
Each feature was rebuilt as a WordPress plugin tailored to TGI Fridays, with custom API integrations replacing the enterprise connectors, on a staging copy while the old site kept serving.
03
Cut over and cut the bill.
The new site went live on WP Engine at $400 a month. Infrastructure cost fell from $350,000 to $4,800 a year, with performance and usability standards intact.